Responder HQ is NERIS-native incident reporting plus the everyday records your department actually keeps — people, trucks, gear, training, attendance, and events — in one modern, phone-first platform.
Incident reporting moved to NERIS on January 1, 2026, and NFIRS went offline that February. Every U.S. fire department has to switch — and the old desktop vendors are charging more than ever. Responder HQ was built for this moment.
No NFIRS module to unlearn, no dual-standard complexity. The data model is the NERIS model — built for Version 1 data exchange from day one.
Flat, affordable, grant-friendly pricing — not the enterprise quotes and post-buyout price hikes small departments have been hit with.
Truck checks, incident reports, and RSVPs happen on the phones your members already carry. A chief can sign up and file a report the same evening.
A guided, phone-first wizard with a searchable NERIS type picker, local validation, officer sign-off, and automatic submission with retry.
Full roster with certifications, expiration tracking, training sessions with bulk attendance, and a one-click CSV roster import.
Vehicle and equipment records with a tap-through truck-check runner that flags failures, opens maintenance, and tracks SCBA, PPE, and hose tests.
Configurable point rules accrue automatically from calls and events, with participation percentages, standings, and printable LOSAP statements.
Drills, meetings, and duty crews with recurrence, RSVPs, a per-member calendar feed, and automatic reminders.
Strict per-department data isolation, invite-only membership, role-based access, and built-in two-factor authentication.
The three things a volunteer department has to keep straight — finally in one place.
Get started with Responder HQ, or reach out with questions — we'd love to help your department make the switch.
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